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Retail & Sales

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Making connections begins with you

Love working with customers? Whether you’re in a store or a Contact Center, you’ll make real connections helping people buy, sell, and finance the cars they love — through phone, online, text, or face-to-face. Bring your passion and we’ll help you build skills and relationships that drive your growth.

A smiling CarMax sales consultant is wearing a headset while working at his desk.

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Caring for others comes naturally

Making sure our customers have the best experience at every touchpoint is just part of who we are. Join our collaborative community that cares about each other.

What our people have to say

"Everyone is so helpful and kind! This company truly values respect — not just for customers, but for associates too. That kind of culture makes the environment feel genuinely welcoming."

Customer Service Representative

"We have a strong culture that rewards accomplishment. There are also lots of opportunities to develop and grow with the company."

Retail Manager

"Fantastic culture, great people, good work life balance, in that order. I understand why CarMax is frequently voted one of the best companies to work for."

Retail Merchandiser

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    Ready to take the next step? Apply today or join our Talent Community to stay in the loop on open roles, career tips, insider updates, and events near you. When the right opportunity pops up — you’ll be in the know.

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    Keep your information secure: At CarMax keeping your information secure is important to us. CarMax and the third parties we use during the application and recruiting process will NEVER ask you to send sensitive data, like your social security number or images of your driver’s license, via text. You should never send your personal information over text or through a chat platform.