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Customer Specialists

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You’ll be empowered to provide iconic experiences to our customers through every step of their CarMax journey. Using your exceptional communication skills, you’ll partner with teams across the organization to help us make every car-buying and selling experience a positive one.

A CarMax employee is inspecting a car for a smiling couple outside a CarMax store.

Benefits and perks that go the extra mile

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Competitive pay

Medical, dental & vision

401(k) with company match

Paid vacation

Paid sick leave

Employee stock purchase plan

Tuition reimbursement

Car discounts

Smiling CarMax employee meeting with a customer in a bright office, discussing paperwork at a desk.

Learn and grow

Once you join us, you become our greatest investment. Delivering iconic experiences day in and day out requires not only the right tools and support but also a willingness to learn, grow, and reach your full potential. We help associates learn and grow their careers through engaging development programs, comprehensive resources, and a variety of mentorship and training opportunities.

A smiling CarMax employee is happily assisting a customer at a desk near a window.

What our people have to say

"CarMax has an empowering culture with great growth opportunities! Everyone here is so helpful."

Customer Specialist

"At CarMax I get to work with great people and for a great company. It’s an excellent place to start, and grow, a career."

Customer Specialist

"The culture is awesome, and my job is rewarding. Benefits are solid and the pay is competitive. My favorite part is getting to work with a lot of great people in a supportive environment."

Customer Specialist

Explore Customer Specialists Careers

We can't wait to connect with you

Ready to take the next step? Apply today or join our Talent Community to stay in the loop on open roles, career tips, insider updates, and events near you. When the right opportunity pops up — you’ll be in the know.

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Keep your information secure: At CarMax keeping your information secure is important to us. CarMax and the third parties we use during the application and recruiting process will NEVER ask you to send sensitive data, like your social security number or images of your driver’s license, via text. You should never send your personal information over text or through a chat platform.